Haldor Advanced Technologies is a dynamic, rapidly growing company that offers an innovative solution for surgical item visibility. Haldor strives for excellence and provides an exciting place to work.
We welcome talented and motivated individuals to join our team. Submit your curriculum vitae to firstname.lastname@example.org.
US Support Engineer
The US Support Engineer will be required to provide support to end users, mostly hospitals and healthcare providers, partners, and distributors. The Support Engineer is to provide troubleshooting and technical support via phone, web-based tools, and email; advise customers regarding the product’s proper use and address specific user issues. During problem escalation, act as a liaison between the customer and 2nd tier support. The candidate should be highly experienced in providing excellent customer service and problem resolution, as well as installation and configuration of enterprise software products.
The Software Engineer will be required to work independently and within a team, understand customer’s functional requirements, introduce software modifications, conduct performance tests and design expansion modules; develop complex structured software that runs effectively on cross platforms and interacts with databases and healthcare IT systems.